If a pipe has burst
- Turn off the main water shutoff valve straight away.
- If water is near outlets or appliances, turn off the power at the breaker panel if it is safe to do so.
- Move valuables away from the water and call a plumber.
Leaks you can see
Dripping faucets, running toilets and leaking shower heads waste water and add to your water bill. They are usually quick repairs.
Leaks you cannot see
A water bill that is higher than usual, a water meter that keeps moving when every fixture is off, damp patches on walls or floors, or a soggy patch in the yard can all point to a hidden leak. Plumbers use leak detection equipment to find it with less damage.
Checking your meter
Turn off every faucet and appliance that uses water, then read your water meter. Wait an hour without using any water and read it again. If the numbers have moved, there is likely a leak.
Common questions
What causes pipes to burst?
Freezing weather, high water pressure, corrosion in older pipes and physical damage are common causes. When temperatures drop below freezing, pipes in unheated spaces are most at risk.
Can a plumber find a leak without opening walls?
Often, yes. Plumbers use tools such as acoustic listening devices and thermal cameras to narrow down where a hidden leak is before opening anything up.